Purchases & Refunds

We want purchases to feel clear and fair.

This policy applies to paid digital readings, reports, and memberships offered through Star of Danu. A separate physical-goods return policy will be published before the Irish Speciality Shoppe begins accepting orders.

Personalized digital readings and reports

Because personalized digital readings and reports are prepared for an individual customer and may be delivered immediately, purchases are generally final once the personalized content has been delivered, except where required by law.

If you are charged more than once for the same purchase, a paid experience fails to deliver because of a technical problem, or you believe a billing error occurred, contact hello@starofdanu.com so we can review it.

Memberships

Recurring memberships may be cancelled to stop future renewals. Any specific renewal date, access period, or cancellation instructions shown at checkout or in your account will control for that membership. Refunds for completed billing periods are generally not provided except for billing errors, service failures, or where required by law.

Complimentary and promotional access

Complimentary readings, gifts, and promotional credits have no cash value and are not refundable or redeemable for cash unless a promotion expressly states otherwise.

Physical goods

The Irish Speciality Shoppe is not yet accepting orders. Before physical products go on sale, Star of Danu will publish shipping, return, damaged-item, and food-product terms appropriate to those products.

Questions

A real person will read your message. For purchase, subscription, billing or refund help, email hello@starofdanu.com and include the email address you used at checkout. Our inbox is monitored by the Star of Danu team; please allow 24–48 business hours for a response. Refund requests are reviewed by a real person.